MC123456 - Address Change
MC123456 - Mobile # Change
Please note we’re unable to combine separate orders or make product adjustments/swaps once an order has been placed. We also encourage customers to double-check that your shipping address is correct before checking out; Mitsa Co. is not liable for missing/lost/stolen packages due to incorrectly entered shipping information and we’re unable to request address changes with the courier once the package has been processed.
Custom orders will take at least 15 business days for processing; depending on the quantity + shipped 2-3 business days. In case there are major sales or during holidays, please allow additional processing time.
Once picked up and processed by courier, standard shipping packages shipped around Metro Manila may take 1-3 business days to arrive, depending on location. Provincial areas may take longer.
Please note: once a package is shipped, the tracking information is outside of our control, and as much as we’d like to be there, final delivery is out of our hands. We are currently unable to replace missing or stolen packages.